r3777's Privacy Policy

r3777 collects certain personal information to provide you with our services. This information is collected in two ways: what you provide directly and what is collected automatically while you use the platform.

1.1 Information You Provide Directly

When creating an account or making transactions, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or bank account details (for transactions)
• National ID card or passport details for identity verification
• Address information

1.2 Automatically Collected Information

When you use the r3777 platform, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Your activity on the platform and session information
• Information collected through cookies and similar technologies
• Gaming history and betting activity

r3777 uses collected information only for specific and lawful purposes. We never use your information for unnecessary or unauthorised purposes.

2.1 Service Delivery & Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer
• Providing bonuses and promotional offers
• Managing VIP membership and rewards programmes
• Providing customer support

2.2 Security & Fraud Prevention

• Ensuring account security
• Detecting and preventing fraud, money laundering, and other unlawful activities
• Ensuring age verification — r3777 is for users aged 21 and above only
• Monitoring suspicious activity

2.3 Communication & Improvement

• Sending important updates, policy changes, and transaction-related notifications
• Contacting you with promotional information and offers, subject to your consent
• Improving platform quality and user experience
• Using data for analysis and research

r3777 has put in place the highest level of technical and organisational security measures to protect your information. Our security framework is aligned with international standards.

3.1 Encryption Technology

All data transfers between your device and our servers are protected by SSL (Secure Sockets Layer) encryption. This prevents any third party from gaining unauthorised access to your information.

3.2 Data Storage Security

• Collected information is stored in encrypted databases
• Sensitive payment-related information is stored using a separate, secured method
• Only authorised personnel can access specific data
• Regular security audits and tests are conducted

3.3 Account Security

To keep your account secure, r3777 uses two-factor authentication and suspicious login detection. We advise you to use a strong password and never share your login details with any third party.

r3777 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain specific circumstances.

4.1 Authorised Third Parties

Limited information may be shared with selected third-party partners for the following purposes:

• Payment processors: to process bKash, Nagad, Rocket, and bank transfers
• Identity verification services: to confirm age and identity
• Technology service providers: for platform operations
• Security and fraud prevention services

Confidentiality agreements are in place with these partners and they may only use the information for specified purposes.

4.2 Legal Obligations

r3777 may be legally required to disclose information in the following circumstances:

• In response to a court order or a lawful request from a government authority
• To assist in the investigation of unlawful activities
• In emergency situations to protect our users, staff, or assets

r3777 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

5.1 Types of Cookies

• Essential cookies: Required for the platform to function correctly. These cannot be disabled.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Used to monitor and improve platform usage.

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling certain cookies may mean some features of r3777 do not work as intended.

r3777 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Core account information is retained for as long as the account remains active
• Even after an account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements
• Transaction records are retained for a specified period in accordance with financial regulations
• Once the required period has ended, information is securely deleted or anonymised

r3777 believes you have full rights over your own information. We ensure the following rights for you:

7.1 Right to Access Your Information

You can find out what information r3777 holds about you at any time. To make this request, contact our support team.

7.2 Right to Correct Your Information

If your information is incorrect or incomplete, you can request a correction. We will take the necessary steps within a reasonable time.

7.3 Right to Request Deletion of Your Information

In certain circumstances, you may request that your information be deleted. However, we may be obliged to retain information that is necessary to meet legal obligations or resolve disputes.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can opt out at any time. To do so, notify our support team or use the unsubscribe link in the message.

r3777 is strictly committed to protecting minors. Our platform is for users aged 21 and above only. We do not intentionally collect any information from persons under the age of 21.

If we are informed that someone under the age of 21 has provided information, we will immediately delete that information and close the associated account. If a guardian suspects that their child has registered on our platform, please contact us without delay.

r3777's servers and technology infrastructure may be located in various countries. Where your information is transferred outside Bangladesh, we ensure that:

• The standard of data protection is at least equivalent to the standard described in this policy
• The necessary contractual protection measures are in place
• Data transfers are made only to the extent necessary for service delivery

r3777 may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the platform
• A notification may be sent to your registered email address
• The date of the change will be updated at the top of this page

Continuing to use the platform after an update means you accept the new policy. It is therefore advised that you review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, r3777's support team is always ready to help.